
Durango, Colorado sierradoan@gmail.com
I have a wide range of experience in a variety of different work environments. Two years of experience working at a high turnover student managed news organization, moving from a standard reporting position to a place on the editorial staff. Abundant background with face to face customer interaction as a retail sales worker and a high-performance restaurant hostess. I am familiar with the essential skills of customer service such as outstanding communication, presentation and organizational skills with proven ability to motivate teammates, support the goals of the establishment and make customers smile. I am a fast learner with the drive to grow in any and all work positions.
I am passionate about the work that I do in all situations. I’m driven by my love of the outdoors and pursuing recreation in all of it’s forms.
Sierra Jesse
Sales Associate/ Ski Technician
Purgatory Sports - Downtown
Durango, Colorado
December 2020 - present
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Setting up rental equipment for guests; paying extremely close attention to detail to make sure that everything sent out was up to safety standards.
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Answered guest questions about a wide variety of topics concerning resort life.
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Troubleshoot guest problems with lift ticket and season pass inquiries using a complicated POS system.
Sales Associate
BC Surf and Sport
Fort Lauderdale, Florida
August 2020 - December 2020
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One on one customer sales experience helping them find specific gear and clothing items from a wide inventory
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Maintaining a tidy storefront.
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Cashiering a complicated POS system.
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Extensive knowledge of surf and skate inventory.
Budtender/
Assistant Manager
Mammoth Farms Dispensary (Homestead)
Durango, Colorado
March 2019 - April 2020
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Started with no prior retail sales experience growing into the assistant manager position within eight months of starting.
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Attended online iComply certification training in April of 2019 learning the ins and outs of laws within the marijuana industry.
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Worked with a high volume of customers in a one on one sales interaction.
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Learned extensive knowledge of product and varying specials
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Was responsible for a large amount of cash totaling at the end of each and every day.
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Constant maintenance of a large product inventory.
Digital Media Reporter/ Videography Editor
The Independent Student News Organization ​
Fort Lewis College
January 2017 - December 2019
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Managed a staff of reporters overseeing camerawork, editing, and overall video production quality.
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Adapted training protocol to constantly changing staff every three months.
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Worked long hours in an office creating stories on deadline.
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Managed administrative scheduling with various persons for on camera interviews, created interview question scripts as well as overseeing video production.
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Coordinated event set-up, take down and planning for new print issue releases.